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A Meeting with Clients of Branches operating in the countryside

The Bank hosted a get-together cocktail for clients of Ngozi, Kirundo, Gitega and Muyinga branches who had reported numerously to Bujumbura on the occasion.

Let's recall that such meeting constitute one of the major pillars of the clientele approach of the Interbank Burundi Business policy. Ideas and considerations expressed during those meetings help us to develop our reflection on means and ways to improve our services.

The big cocktail organized on January 31, 2003 on the occasion of the inauguration of Bujumbura port branch, falls in this approach; nearly 2,000 people from all segments of the clientele had attended that cocktail.
In the same way, a more selective farewell cocktail was also hosted on behalf of outgoing Brarudi General Manager Mr Peter Van Brecht, who was leaving our country, on April 19th, 2003.

During the cocktail organized on June 6th, exchanges focused on facilities offered by the Interbank interconnected computer network of our branches and counters, which has contributed, if we may say so, to the shortening of time and space for all our clients, and its future geographical extension to Rumonge and Kayanza as well as on the funding of their activities.

The clients who had attended seized the opportunity to reiterate their thanks to the Interbank Burundi Management for its understanding and support to the Gitega and the Ngozi market places when they once took fire, in Year 2000.

In addition, they expressed the wish to perpetuate such meetings, a wish which met the Bank's fundamental options to develop a constant partnership with its clients.

 

IBB-Infos / 11 June 2003
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