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• Personnel
  • Management of Human Resources
  • Training
  • Human Development

Personnel

Management of Human Resources

In this field, the bank implements a policy centred on the creation of conditions that are conducive to the optimisation of staff development its adaptability and participatory management.

This policy is expressed through encouraging the human resources mobility, competitivity and legitimate ambitions.

For the year 2002, the Bank :

• has assigned global, normative and quantitative objectives to the Managers of the whole network branch;
• has proceeded to the inter-agencies rotation, calling upcountry branches Managers to run Bujumbura branches and vice-versa, and for a period of two weeks;
• has operated 40 promotions at the branches management and the intermediate levels.

Training

Training remains entrusted with a twofold mission of strengthening the staff development and sensitising them on the indispensable internal rationalisation, which are the foundations of the productivity and the preservation of the profitability, and which are the guarantees for the durability of our Bank.

As a matter of fact, besides the Sunday exchange sessions with the staff which, for the year 2002 were meant for the two-year or more old agents and the operations capture attendants, the service in charge of the branches administration and management, in collaboration with a team from the staff, has organised a two-week workshop for our branches Managers from upcountry.

In the meantime, a particular stress was laid on the horizontal and vertical circulation of information through encouraging the release of notices and other guidelines and a commentary on them.

Human Development

Being aware of the importance of the human assets in the implementation of its objectives, the Bank has kept among its major concerns, the search for the optimum socio-professional welfare of its staff.

In addition to the increase of the various bonuses and allowances, the Bank has endeavoured to motivate itself to define their organisation and the quantification of tasks. Communication, adhesion and responsibility awareness remained the key-words of the longstanding social dialogue.